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1. How long have you been using ADE Incorporated software and assessments?
Less Than 6 Months 6 Months - 1 Yr 1 year - 3 years 3 years - 5 years 5+ years

2. How often do you use ADE Incorporated software and assessments?
Daily Weekly Monthly Annually Never

3. Which version of our software are you currently using?
Key Version CD Standalone PASS Web CTP GARRP Not sure

4. Which ADE Incorporated assessments do you use?
NEEDS SALCE JASAE None All

5. Please rate the response / service provided by Customer Service. (Was your question answered?)
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6. Please rate the timeliness of the response / service provided by Customer Service.
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7. Please rate the professionalism / courtesy provided by Customer Service.
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8. Please rate the follow-up provided by Customer Service.
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9. Please rate the OVERALL Customer Service experience.
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10. Please rate the ADE Incorporated Training.
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11. Would you like to make a suggestion or suggestions for future consideration?
Definitely Would Probably Would Might Recommend Probably Not Definitely Not
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12. Please recognize an ADE Incorporated employee who has provided exemplary service to you.
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